Index changelog
Every score change on the Compounded Sourcing Platform Index, with the date, the value before and after, and the reasoning recorded at the time. Entries are written automatically when a score changes and are never edited afterwards.
2026-10-01
| Platform | Criterion | Was | Now | Why |
|---|---|---|---|---|
| The Banyan Network | Ordering workflow | 2 | 3 | Publishes an ordering path: a client portal to receive and track prescription information, plus the option to order through each partner pharmacy's portal or integrate systems directly. Order placement is still per partner pharmacy rather than one dedicated ordering portal. |
| The Banyan Network | Direct accountability | 3 | 4 | States a single point of contact at Banyan across every pharmacy used, a named account manager assigned by each partner pharmacy, proactive order and fulfilment reporting, and department heads owning partner SLAs. The roles are defined but no individual is named on the site. |
| The Banyan Network | Multi-state coverage | 4 | 5 | Publishes the full list of states shipped to - all 50 and the District of Columbia - with a stated date the coverage was last checked, and the caveat that product-specific coverage depends on the partner filling the order. |
| The Banyan Network | Turnaround | 3 | 5 | Publishes a service level with a cut-off and an attainment figure: prescriptions received by 1:00 pm local time ship the same day, and 99% of prescriptions ship the day they are received. States multiple qualified partners per category as redundancy, and proactive reporting rather than reporting on request. |
| The Banyan Network | Security posture | 3 | 5 | Publishes a six-step vetting process applied to every partner: licence verification confirmed with the issuing board, FDA registration, regulatory record review covering 483 observations and board actions, in-person inspection against USP 795, 797 and 800, contracting, and quarterly re-checks. For its own handling: a Business Associate Agreement executed before PHI is shared, role-limited access with individual accounts and multi-factor authentication, encryption in transit, and a stated incident notification process. States plainly that it holds no SOC 2 or equivalent certification rather than implying one. |
| The Banyan Network | Onboarding speed | 3 | 4 | States many practices onboard and start ordering the same day, with no membership or joining fees and no volume or time commitments. Entry is still a quote request rather than self-serve registration. |
| The Banyan Network | Overall | 3.1 | 4.1 | Recomputed from the criteria above. |
2026-08-31
| Platform | Criterion | Was | Now | Why |
|---|---|---|---|---|
| Avanta Pharma Group | Direct accountability | 4 | 5 | States that every clinic is assigned one Client Strategist who owns the account, working with the same person from onboarding through every reorder on a direct line rather than a ticket queue, and names the team holding that role. That person coordinates with the single partner 503A pharmacy on the clinic's behalf, so the clinic deals with one party and the filling pharmacy does not vary by order. Licensed Pharmacist Specialists remain available for clinical and ordering questions. Evidence |
| Avanta Pharma Group | Turnaround | 3 | 5 | Publishes an end-to-end fulfilment commitment: 1 to 2 business days from an approved prescription to shipment and 1 to 2 business days in transit, stated as stock in hand within 2 to 4 business days. Free clinic shipping with no minimum, flat $25 direct to patient, every shipment tracked, and a stated commitment to keep the clinic updated on carrier delays. The only platform in this index publishing a fulfilment time. Evidence |
| Avanta Pharma Group | Onboarding speed | 3 | 5 | Self-serve registration: clinic name, NPI and state license, stated as two minutes and explicitly no call required. License verified within 1 business day, after which the ordering portal opens and the clinic orders at published list pricing. No membership fee and no GPO contract. A call is offered only as an option for volume pricing below list, not as a gate to ordering. Evidence |
| Avanta Pharma Group | Overall | 4.4 | 5 | Recomputed from the criteria above. Evidence |
If you run one of these platforms and think a score is wrong, tell us. We will check it and correct it publicly, with the date, in this log.