Zenoti Review

• ✓Injectable, face or body charting that maps units or treatment areas (published)
• ✓Before and after photo capture or management (published)
• ✓Digital consent forms (published)
• ✓Product lot, batch or inventory tracking (published)

• “Product, units, lot number, and treatment areas recorded as structured fields — linked to inventory so usage is captured at point of treatment.” Source
• “Every photo is captured within Zenoti and linked to the specific treatment visit” Source
• “Patient signs consent forms digitally on tablet.” Source
• “Every injectable treatment logs product, dosage per zone, lot number, and expiration date - updating inventory in real time as the chart is completed.” Source

• ✓E-prescribing (published)
• ✓Weight or body-composition tracking, or remote progress check-ins (general telehealth visits do not count) (published)
• ✓Weight-loss or GLP-1 programme, protocol or subscription tooling (published)
• ○Lab ordering and results, or a pharmacy integration (not found)

• “Prescribe weight loss medications, peptides, and supplements directly from the patient profile.” Source
• “Offer HIPAA-compliant virtual appointments for pre-treatment assessments, weight loss check-ins, or post-treatment reviews” Source
• “Yes, Zenoti can manage recurring weight-loss programs and memberships — recurring memberships and packages with auto-billing track multi-visit programs and injections over time.” Source

No lab ordering or separate pharmacy integration was found; sending prescriptions to pharmacies is part of e-prescribing and is not counted twice.

• ○Every plan has a published price (not found)
• ○Payment processing rates are published (not found)
• ○A starting price, or some plans, are priced (not found)
• ✓A pricing page describes the plans without figures (published)

• “Zenoti OS is the foundation — it runs your business end to end. AI Plus and AI Workforce are independent layers you can add” Source
• “Zenoti does not publish a standard price list because medspa businesses vary too widely for a fixed tier to make sense.” Source

• ✓Integrated card payments or point of sale (published)
• ✓Memberships or recurring subscriptions (published)
• ✓Packages, prepaid series or gift cards (published)
• ✓Deposits, cancellation fees or patient financing (published)

• “Accept payments via cards, tap-to-pay, Apple Pay, Google Pay, or secure text-to-pay links” Source
• “Set up flexible monthly or annual memberships with guest-specific benefits like exclusive discounts, complimentary services, and loyalty points.” Source
• “From recurring memberships to prepaid bundles, our solution lets you easily tailor offerings, automate renewals, and monitor usage” Source
• “Securely save payment details at the time of booking to enable deposits and charge no-show fees” Source

• ✓Online self-booking (published)
• ✓Automated appointment reminders (published)
• ✓Two-way texting or messaging (published)
• ✓A patient portal or patient app (published)
• ✓Marketing automation, reviews or loyalty (published)

• “Guests book from your website, branded mobile app, social channels, and directly from Google.” Source
• “Automated reminders with preparation instructions reduce no-shows and improve patient experience.” Source
• “A single platform for all guest communication - SMS, WhatsApp, and in-app messaging - with full conversation history per guest.” Source
• “Members access credits and benefits from your branded app” Source
• “Respond quickly to reviews and boost your visibility across Google and Facebook.” Source

• ✓States HIPAA compliance (published)
• ✓States it signs a business associate agreement (BAA) (published)
• ✓States support for controlled-substance e-prescribing (EPCS) (published)
• ✓States SOC 2, HITRUST or ISO 27001 (published)

• “Zenoti supports HIPAA-compliant workflows for medical spas, including a Business Associate Agreement (BAA), encrypted patient data, access controls and audit logs” Source
• “Zenoti provides a signed BAA — the contractual foundation of HIPAA compliance for software vendors.” Source
• “Connected to 95%+ of U.S. pharmacies via Surescripts, covering both controlled and non-controlled substances, EPCS-compliant.” Source
• “Compliance SOC 2 SOC 1 PCI DSS ISO/IEC 27001:2022 HIPAA” Source

The narrower HIPAA wording is recorded: it supports HIPAA-compliant workflows. The SOC 2 and ISO statement is on its own trust centre.

• ○Free trial or self-serve signup (not found)
• ✓Data migration or import offered (published)
• ✓Onboarding or training included (published)
• ✓Support channels or hours published (published)

• “Zenoti offers white-glove migration support.” Source
• “Every subscription includes onboarding support, training resources, and access to Zenoti University.” Source
• “Every customer gets access to 24/7 global support and Zenoti University.” Source

No free trial or self-serve signup was found; every route is a demo or a quote.