PatientNow Review

• ✓Injectable, face or body charting that maps units or treatment areas (published)
• ✓Before and after photo capture or management (published)
• ✓Digital consent forms (published)
• ✓Product lot, batch or inventory tracking (published)

• “Document injection sites, units, treatment areas, and notes directly on the image.” Source
• “Capture before-and-after photos with RxPhoto and keep every image connected to the patient record.” Source
• “Send digital intake and consent forms by SMS or email before the visit.” Source
• “Inventory updates itself with every treatment, sale, and invoice” Source

• ✓E-prescribing (published)
• ✓Weight or body-composition tracking, or remote progress check-ins (general telehealth visits do not count) (published)
• ✓Weight-loss or GLP-1 programme, protocol or subscription tooling (published)
• ✓Lab ordering and results, or a pharmacy integration (published)

• “Send prescriptions and lab orders from the chart so medication management stays tied to the care plan.” Source
• “Track weight, BMI, vitals, and body composition trends so patients see progress beyond today’s number.” Source
• “PatientNow helps weight loss clinics manage GLP-1 programs, nutrition support, progress tracking, recurring visits, payments, and follow-up in one connected platform.” Source
• “Keep lab results tied to the chart so providers can review them in full clinical context.” Source

Its pricing page lists e-prescribing and lab ordering on the top plan and as add-ons, with availability depending on practice setup.

• ○Every plan has a published price (not found)
• ○Payment processing rates are published (not found)
• ○A starting price, or some plans, are priced (not found)
• ✓A pricing page describes the plans without figures (published)

• “Three plans that grow with you, from everyday practice management to AI-powered growth.” Source

• ✓Integrated card payments or point of sale (published)
• ✓Memberships or recurring subscriptions (published)
• ✓Packages, prepaid series or gift cards (published)
• ✓Deposits, cancellation fees or patient financing (published)

• “Offer card on file, text-to-pay, contactless, and in-person options that fit how patients pay.” Source
• “Run memberships, packages, and recurring billing from one payment workflow.” Source
• “Run memberships, packages, and recurring billing from one payment workflow.” Source
• “No-show fees, late-cancellation fees, and deposits, set by location.” Source

• ✓Online self-booking (published)
• ✓Automated appointment reminders (published)
• ○Two-way texting or messaging (not found)
• ✓A patient portal or patient app (published)
• ✓Marketing automation, reviews or loyalty (published)

• “Let patients book and reschedule themselves without tying up your front desk.” Source
• “Text and email reminders keep patients showing up and providers productive.” Source
• “The new and improved MyPatientNow patient portal” Source
• “Request reviews automatically after visits and turn happy patients into your best marketing channel.” Source

Two-way texting is not stated in those words.

• ✓States HIPAA compliance (published)
• ✓States it signs a business associate agreement (BAA) (published)
• ✓States support for controlled-substance e-prescribing (EPCS) (published)
• ○States SOC 2, HITRUST or ISO 27001 (not found)

• “PatientNow is HIPAA compliant, with audit logs, consent tracking, and role-based access controls.” Source
• “This Business Associate Agreement (this “BAA”), is entered into between the entity listed in the applicable order form (“Covered Entity”) and PatientNow, LLC” Source
• “supports Schedule II-V controlled substance prescribing” Source

No SOC 2, HITRUST or ISO 27001 statement was found.

• ○Free trial or self-serve signup (not found)
• ✓Data migration or import offered (published)
• ✓Onboarding or training included (published)
• ✓Support channels or hours published (published)

• “Our onboarding team handles data migration, staff training, and setup.” Source
• “Every practice gets access to our U.S.-based support team, plus onboarding, training resources, and a knowledge base.” Source
• “Email support prosupport@patientnow.com” Source

No free trial was found; access is by demo. Support hours are not published.