Jane Review

• ✓Injectable, face or body charting that maps units or treatment areas (published)
• ✓Before and after photo capture or management (published)
• ✓Digital consent forms (published)
• ✓Product lot, batch or inventory tracking (published)

• “While Jane doesn’t have a built-in face chart, you can add an image of a face to the Body Chart Part to make your own.” Source
• “Our new Side-by-Side Photos Chart Part allows you to upload two photos for easy comparison in a client’s chart.” Source
• “Capture and record patient consent ahead of time” Source
• “Product & Inventory Management” Source

Face charting is built from its body chart rather than built in; the same guide says chart pointers can track units or syringes used. Lot tracking was not found.

• ○E-prescribing (not found)
• ○Weight or body-composition tracking, or remote progress check-ins (general telehealth visits do not count) (not found)
• ○Weight-loss or GLP-1 programme, protocol or subscription tooling (not found)
• ○Lab ordering and results, or a pharmacy integration (not found)

Its prescriptions guide lists e-prescription and lab integrations only as feature requests to vote on, which is a stated absence, so it scores 1. No weight-loss tooling was found.

• ✓Every plan has a published price (published)
• ✓Payment processing rates are published (published)
• ○A starting price, or some plans, are priced (not found)
• ○A pricing page describes the plans without figures (not found)

• “Balance ... $59 ... Practice ... $79 ... Thrive ... $99” Source
• “Jane Payments Terminal Card present 2.6% + $0.10 Jane Payments Online Card not present 2.85% + $0.25” Source

• ✓Integrated card payments or point of sale (published)
• ✓Memberships or recurring subscriptions (published)
• ✓Packages, prepaid series or gift cards (published)
• ✓Deposits, cancellation fees or patient financing (published)

• “Connect a terminal/POS to take payments in person with fewer errors and manual labor.” Source
• “Sell memberships that automatically bill on a recurring basis” Source
• “Offer online gift cards through your online booking site” Source
• “Include your policy and require a card, deposit, or pre-payment at booking to reduce no-shows.” Source

Packages and memberships are on the Thrive plan only.

• ✓Online self-booking (published)
• ✓Automated appointment reminders (published)
• ✓Two-way texting or messaging (published)
• ✓A patient portal or patient app (published)
• ✓Marketing automation, reviews or loyalty (published)

• “Online Booking for clients through custom-branded site” Source
• “Unlimited, free SMS* Appointment Reminders” Source
• “They’ll receive secure emails and push notifications about new messages and can reply instantly via the Jane Mobile App for Clients or their browser-based portal.” Source
• “The Jane for Clients mobile app gives patients in Canada and the US one simple place to communicate with your clinic” Source
• “With built-in 1:1 video calls for virtual consultations, prompted reviews, waitlist notifications, and more” Source

Two-way messaging runs through its portal and app rather than SMS.

• ✓States HIPAA compliance (published)
• ✓States it signs a business associate agreement (BAA) (published)
• ○States support for controlled-substance e-prescribing (EPCS) (not found)
• ✓States SOC 2, HITRUST or ISO 27001 (published)

• “Yes, Jane is HIPAA compliant.” Source
• “can work with you to develop a BAA Agreement” Source
• “Jane is SOC 2 Type 2 and PCI DSS compliant” Source

No e-prescribing, so no EPCS.

• ✓Free trial or self-serve signup (published)
• ✓Data migration or import offered (published)
• ✓Onboarding or training included (published)
• ✓Support channels or hours published (published)

• “Creating your account takes about 5-10 minutes, depending on how long you spend choosing your Jane URL.” Source
• “There are no additional costs for support with data imports or migrations.” Source
• “Complimentary Onboarding Call” Source
• “+1 844-310-JANE (5263) Monday to Friday: 6:00 AM to 5:00 PM PT Saturday: 6:00 AM to 12:00 PM PT” Source

Self-serve signup counts; its FAQ says there is no free trial.