Pabau Review

• ✓Injectable, face or body charting that maps units or treatment areas (published)
• ✓Before and after photo capture or management (published)
• ✓Digital consent forms (published)
• ✓Product lot, batch or inventory tracking (published)

• “Mark injection sites directly onto a high-resolution face chart or client photo — recording the product, units, batch numbers, and date” Source
• “Capture before and after photos from any device — desktop, phone, or tablet — and store them directly in the client card.” Source
• “Digital consent and intake collected before clients arrive” Source
• “Store batch numbers and expiry dates against every treatment record.” Source

• ✓E-prescribing (published)
• ✓Weight or body-composition tracking, or remote progress check-ins (general telehealth visits do not count) (published)
• ✓Weight-loss or GLP-1 programme, protocol or subscription tooling (published)
• ✓Lab ordering and results, or a pharmacy integration (published)

• “Pabau connects to DoseSpot — the leading ePrescribing platform — so US providers prescribe electronically without retyping a thing.” Source
• “Log body composition, weight, and key health markers at every visit so trends are visible at a glance” Source
• “Run structured weight management programs, track patient progress, and convert enquiries into long-term clients” Source
• “Order Labcorp tests and receive results straight into your patient records.” Source

The site does not say which plan or add-on includes e-prescribing and labs.

• ○Every plan has a published price (not found)
• ○Payment processing rates are published (not found)
• ○A starting price, or some plans, are priced (not found)
• ✓A pricing page describes the plans without figures (published)

• “Pricing applies per location, except on Enterprise” Source

• ✓Integrated card payments or point of sale (published)
• ✓Memberships or recurring subscriptions (published)
• ✓Packages, prepaid series or gift cards (published)
• ✓Deposits, cancellation fees or patient financing (published)

• “Pabau Pay accepts all major debit and credit cards — Visa, Mastercard, and American Express — as well as Apple Pay, Google Pay, and Klarna” Source
• “Build membership plans clients actually want, bill them automatically and apply every perk at checkout” Source
• “selling branded gift cards online and in person — all from the app you already use” Source
• “Pabau lets you collect deposits automatically at the point of booking — no chasing, no manual processing” Source

• ✓Online self-booking (published)
• ✓Automated appointment reminders (published)
• ✓Two-way texting or messaging (published)
• ✓A patient portal or patient app (published)
• ✓Marketing automation, reviews or loyalty (published)

• “Pabau’s patient self-scheduling lets them choose a service, practitioner and time whenever it suits them.” Source
• “Automated reminders and recalls keep patients engaged with their program schedule” Source
• “Every plan already includes the inbox for email, SMS, web chat, and team chat.” Source
• “Allow patients to book appointments, complete digital intake forms, and securely access their health information” Source
• “collects client reviews after every appointment, routes the happiest ones to Google” Source

• ✓States HIPAA compliance (published)
• ✓States it signs a business associate agreement (BAA) (published)
• ✓States support for controlled-substance e-prescribing (EPCS) (published)
• ○States SOC 2, HITRUST or ISO 27001 (not found)

• “HIPAA-compliant EMR with built-in data security and audit trails” Source
• “Business Associate Agreements (BAAs) are available on request.” Source
• “EPCS-ready US e-prescribing, launched straight from the client card.” Source

Elsewhere it says software alone will not make a business HIPAA compliant and that it supports compliance. Its SOC 2 item is a readiness report, and the SOC 2 and ISO certificates it lists belong to its hosting providers, so neither is counted. Default hosting is in London, with US hosting on request.

• ○Free trial or self-serve signup (not found)
• ✓Data migration or import offered (published)
• ✓Onboarding or training included (published)
• ✓Support channels or hours published (published)

• “Your dedicated data operations specialist will carry out the full data import.” Source
• “Our onboarding experts guide you step-by-step, set everything up for you, and make sure your team feels confident from day one.” Source
• “Message us on WhatsApp or call your local support line — 24 hours a day.” Source

Its FAQ states there is no free trial; access is by demo.